The credential management problem

Password resets cost enterprises more than $1 million per year in helpdesk time. Breaches involving stolen employee credentials go undetected for an average of 292 days. The average cost of a breach is $4.81 million. These are not security failures alone. They are operational failures built into the architecture of credential-based authentication.

Every employee credential is a management burden and a security liability. IT teams issue them, reset them, enforce complexity requirements, and audit their use. Attackers steal them, reuse them, and sit undetected inside enterprise systems for months.

Explore how WWPass works

One key across every workforce application

WWPass replaces the username and password across every connected application with a single cryptographic key. The same WWPass Key — available as a hardware token or mobile app — authenticates an employee across web portals, SaaS applications, Microsoft 365, VPNs, and remote desktops.

Each service receives a distinct opaque identifier specific to that employee's relationship with that service. A breach at one application reveals nothing about the same employee's access elsewhere. No credential is shared between applications, departments, or users.

Self-service key management removes IT from the reset loop entirely. Users revoke, reissue, and manage their own keys without raising a helpdesk ticket. Lost hardware keys are revoked and replaced by the user through their Service Key. The WWPass Key App can additionally be restored using a registered backup email.

Explore WWPass Key

Remote and hybrid workforces

Remote and hybrid working expanded the credential attack surface. Employees authenticate from personal devices, shared workstations, contractor laptops, and kiosk terminals across networks IT cannot fully control.

WWPass integrates with VPN environments including Fortinet, Cisco, Juniper, and OpenVPN. Remote desktop access through Windows and VMware environments is supported. WWPass works on any device and browser — no secure enclave, no compatible operating system requirement. A contractor on a personal laptop authenticates with the same security guarantee as an office employee on a managed workstation.

Phased migration that does not disrupt operations

Replacing authentication enterprise-wide does not require a cutover. The transition happens in three phases with no disruption to normal operations:

• Phase 0: existing username and password login remains in place

• Phase 1: WWPass login introduced alongside existing credentials, optional for users

• Phase 2: WWPass login made mandatory, existing credentials retired

The SaaS DMS customer case study confirmed this approach: full transition from proof of concept to mandatory WWPass login took three months with zero disruption to operations.

Real deployments

No separate password for the service desk. No separate reset process.

Health insurance company: System administrators in a high-security environment access corporate resources through VMware and Windows Remote Desktop using a hardware WWPass Key. Strong authentication without disrupting existing infrastructure.

Enterprise technology company: Employees access Microsoft 365, internal tools, and VPNs through a single WWPass Key across a distributed workforce. No passwords. No helpdesk calls for resets.

What changes for IT teams

• No password reset tickets. Users manage their own keys through self-service. The most common helpdesk request is eliminated entirely.

• No shared device passwords. Each user authenticates through their own cryptographic key on any shared workstation or kiosk terminal.

• No credential database to protect. WWPass stores no usernames or passwords. A breach of IT infrastructure yields no usable employee credential data.

• Revocation in seconds. A lost or compromised key is revoked immediately by the user through their Service Key. No waiting for an IT response.

• One integration, every application. SAML, OAuth2, and OIDC integration covers web apps and SaaS. VPN and remote desktop integrations cover network access. One authentication layer across the entire workforce.

Frequently asked questions

Q: How does WWPass work for employees who use multiple applications?

A: One WWPass Key authenticates across every connected application. The employee taps the hardware token or opens the mobile app and scans a QR code. Each application receives a distinct opaque identifier specific to that employee's relationship with that application. No username is entered. No password is typed. The same key works for web applications, VPNs, remote desktops, and Microsoft 365.

Q: What happens when an employee loses their WWPass Key?

A: The employee uses their Service Key to revoke the lost key and issue a replacement. No IT involvement is required. The replacement key restores full access immediately. The WWPass Key App can also be restored using a registered backup email. There is no password reset process because there is no password.

Q: Does WWPass work for remote employees on personal devices?

A: Yes. WWPass works on any device and browser. No secure enclave or compatible operating system is required. Remote employees, contractors, and users on shared or personal devices authenticate with the same security guarantee as employees on managed workstations. VPN integration supports Fortinet, Cisco, Juniper, and OpenVPN. Remote desktop access through Windows and VMware is also supported.

Q: How long does enterprise workforce deployment take?

A: Based on a real customer deployment, full transition from proof of concept to mandatory WWPass authentication across the workforce took three months with no disruption to normal operations. Migration happens in phases: WWPass login is introduced alongside existing credentials, made mandatory, then credentials are retired. No cutover required.

Q: Does WWPass integrate with Microsoft Entra ID for workforce authentication?

A: Yes. WWPass integrates with Microsoft Entra ID as an External Authentication Method via OIDC. The Entra directory and user objects remain in place. WWPass replaces the authentication step, removing credentials from the login process without modifying the directory structure.